Call Centre
If enabled in the Cross Connect user profile, Call Centre features are visible and can be controlled from the Tray...
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Exit / Session
Use the Exit / Session button to log in as a different user or Exit and close Integrator. -
Microsoft Teams Integration
The integration features available with Microsoft Teams include: Search and Call (Teams Adaptor app) The Search and Call app for... -
Search and Call for Microsoft Teams Organization Level Install
Overview of PowerShell script functionality 1. Connect-MicrosoftTeams – this cmdlet will ask the user to sign in using their Microsoft... -
Search and Call for Microsoft Teams User Level Install
1. Download the Search and Call for Microsoft Teams file and store it locally: Download. 2. Click on “Apps” at the...