PC Client

Supported Operating Systems

Windows Server 2022 Desktop Experience Edition

Windows Server 2019 Desktop Experience Edition

Windows 11

Windows 10 (1809 or higher)

Minimum Hardware Requirements 

1.8 GHz Pentium-class processor

SVGA display

2GB Memory

1GB free hard drive space

Network adapter connected to a TCP/IP network

Keyboard and mouse

Note: ultra-wide monitors not supported

Recommended Presence Monitoring Limits

Busy lamp field (BLF) only: 250 Extensions

BLF and Microsoft Teams Availability: 50 extensions

Note: Calendar based “Out of Office” state and publishing “In a call” status to Microsoft Teams are Microsoft Graph API Beta features.

Web Dialing Requirements

Browser	Supported Version	Extension / Add On
Edge (PC)	87.X	Telephone Number Detection 1.2.5
Google Chrome (PC)	86.X	Telephone Number Detection 1.2.5
Mozilla Firefoex (PC)	86.X	Telephone Number Detection 1.2.5
Opera (PC)	72.X	Telephone Number Detection 1.2.6

Citrix and Terminal Services

Supported Operating Systems

Windows Server 2022 Desktop Experience Edition

Windows Server 2019 Desktop Experience Edition 

Windows 11 

Windows 10 (1809 or higher)

32bit and 64bit variants are supported unless stated otherwise. This information is relevant for Windows Terminal-App-V and Windows Terminal-Remote Application.

Citrix-Application virtualization

Supported Operating systems

Windows Server 2022 Desktop Experience Edition

Windows Server 2019 Desktop Experience Edition 

Windows 11 

Windows 10 (1809 or higher)

Citrix-Session virtualization/Standard Terminal Services

Supported Operating Systems

Windows Server 2022 Desktop Experience Edition

Windows Server 2019 Desktop Experience Edition 

Windows 11 

Windows 10 (1809 or higher)